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Managed IT services · Vancouver & Lower Mainland
Managed IT services in Vancouver. Your whole IT department, one flat price.
We run your computers, cybersecurity, Microsoft 365 or Google, backups, phones and Wi-Fi for one published price per person. Unlimited help from real people in BC, usually within 15 minutes. No hourly bills, no annual lock-in.
- $99Standard, per user/mo
- $150Complete, per user/mo
- $0Phone system setup
- $0Website at 10+ staff
Updated October 1, 2026 · Written by our BC engineering team (P.Eng & AScT-led)
18+ yearsBCIT & UBC engineering-led
P.Eng & AScTLicensed professionals
On-site visitsAnywhere in the Lower Mainland
$5M insuredFull liability coverage
WorkSafeBCCovered on every site
100% in CanadaClients in Canada & USA
Short answer
What are managed IT services?
Managed IT services means an outside team runs your IT for a fixed monthly fee instead of billing by the hour when something breaks. With us that is $99 or $150 per user per month in the Lower Mainland, including unlimited support, 24/7 threat detection, automatic updates, device management and site visits.
What's included
Everything a business needs from IT.
Every plan covers support, protection and management. Complete adds backups, email security, training and planning.
24/7 cybersecurity
A human security team watches every device around the clock and stops attacks before they spread.
Learn more →Patching & devices
Windows, Mac, iPhone and iPad set up the same way, updated automatically, and wiped if lost.
Microsoft 365 & Google
Users, mailboxes, shared drives and licences managed. Stop paying for unused seats.
Learn more →Complete plan
Backups & recovery
Nightly off-site backups of email, files and laptops. Deleted or ransomed files come back.
Learn more →New hires & leavers
New staff ready on day one. Leavers locked out the same day, company data kept.
Free setup
Business phones
VoIP phone system set up free for every user. You pay VoIP.ms wholesale rates.
Learn more →Site visits
An engineer comes to your office anywhere in the Lower Mainland when hands-on work is needed.
Compare
Managed IT vs. break-fix IT.
Break-fix means you pay an hourly rate when something goes wrong. Managed IT means you pay a flat fee so it goes wrong less.
| Item | Break-fix / hourly IT | Managed IT with us |
|---|---|---|
| Cost | Unpredictable invoices | One flat price per user |
| When they help | After something breaks | Before and after |
| Security | Usually none | 24/7 monitored threat detection |
| Updates | Whenever someone remembers | Automatic, every device |
| Backups | Often missing | Nightly off-site on Complete |
| Incentive | More problems, more billing | Fewer problems, happier client |
Buyer's guide
How to choose a managed IT provider in Vancouver.
Ask for the price in writing, per user. If a provider will not tell you what you will pay until after a sales call, expect the number to be built around what they think you can afford. Our prices are on our pricing page.
Ask who answers the phone. Many providers route calls to a ticket queue or an overseas help desk. Ask for a typical response time and test it before you sign.
Ask what security is included. Antivirus alone is not enough in 2026. Look for 24/7 managed detection and response with real people watching, multi-factor sign-in for everyone, email filtering and patching.
Ask about backups and how fast you get files back. A provider should be able to explain where your data is copied, how often, and how long a restore takes.
Ask about the contract. Long lock-ins protect the provider, not you. We do not require an annual contract.
Ask for references. Talk to a current client of a similar size. We will connect you with ours.
Quick message
IT problem, or need a price?
Tell us what's going on. A real person in BC replies, usually within 15 minutes during business hours.
Questions
Straight answers.
The questions Lower Mainland business owners ask us most.
How much do managed IT services cost in Vancouver?
With us, $99 or $150 per user per month, one device per user included. Businesses with strict compliance needs pay $200. Microsoft 365 or Google licences stay billed at your current cost.
What is the difference between managed IT and IT support?
IT support fixes problems when you call. Managed IT includes that support plus the ongoing work that prevents problems: security monitoring, updates, backups, device management and planning.
Is there a minimum number of users?
We work with businesses from 2 to 100+ people.
Do we have to sign a long contract?
No. There is no annual lock-in. We earn your business every month.
Can you take over from our current IT company?
Yes. We handle the whole handover, including passwords, devices, firewall, phones and domain.
Ready to stop thinking about IT?
Call, email or chat. A real person in BC usually answers within 15 minutes.