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Simple IT services for Lower Mainland business owners.

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Business phone systems · Free setup

A business phone system, set up free for every user.

We plan it, order the phones, move your numbers, program everything, install it at every desk and train your team. You only pay VoIP.ms for numbers and minutes, usually a few dollars a month.

See your price now Send a message
  • $99Standard, per user/mo
  • $150Complete, per user/mo
  • $0Phone system setup
  • $0Website at 10+ staff

Updated October 1, 2026 · Written by our BC engineering team (P.Eng & AScT-led)

18+ yearsBCIT & UBC engineering-led
P.Eng & AScTLicensed professionals
On-site visitsAnywhere in the Lower Mainland
$5M insuredFull liability coverage
WorkSafeBCCovered on every site
100% in CanadaClients in Canada & USA
Short answer

How much does a VoIP phone system cost for a small business in Vancouver?

With us, setup is free for every user on a managed plan. You pay VoIP.ms directly: about $1.10/month per local number, $1.50/month for 911 service, and fractions of a cent per minute. Desk phone hardware is quoted up front. Most offices pay a few dollars a month in phone service.

How it works

How we set it up.

Free setup for everyone

How we set it up

Example: a 25-person office in Surrey.

Step by step

  1. We plan it with you. Main number, who rings where, the after-hours message and who gets which voicemails.
  2. We order the phones. We pick the right desk phones for each person. Hardware is quoted up front.
  3. We keep your number. Your existing numbers move over free, so nothing needs reprinting.
  4. We program everything. Extensions, a "press 1 for sales" menu, ring groups, a hold queue, business hours and caller ID.
  5. We install it at every desk. Each phone is tested: calls in, calls out, voicemail and your 911 address.
  6. We show your team. A 15-minute walkthrough, plus the app so staff can take office calls on their cell.

What your phones can do

  • Call transcripts by emailThe transcript and an AI summary land in your inbox after a call.
  • Voicemail as textRead voicemails in your email.
  • Call recordingFor training, quality or "what exactly did they say?"
  • Auto attendantA professional menu that also filters robocalls.
  • Ring groups & queuesCalls ring the right people, or wait with hold music.
  • Office line on your cellCall and answer from your business number anywhere.
  • After-hours rulesEvenings, weekends and holidays route automatically.
  • Texting, fax & conferenceBusiness SMS, fax to email and a dial-in line.
$1.10/moLocal number
$1.50/mo911 service
$0.0052/minCalls to Canada
$0.01/minCalls to USA
$0.009/minIncoming calls
$0.05/minCall transcripts (optional)
FreeVoicemail & number transfer

Phone rates you pay VoIP.ms directly. Set by VoIP.ms, billed in USD, subject to change. Most offices pay a few dollars a month.

Quick message

IT problem, or need a price?

Tell us what's going on. A real person in BC replies, usually within 15 minutes during business hours.

Only used to reply to you. Never shared.
Questions

Straight answers.

The questions Lower Mainland business owners ask us most.

Is the phone system really free?

Setup is free for every user. You pay VoIP.ms directly for numbers and minutes, usually a few dollars a month; phone hardware is quoted up front.

Can we keep our phone numbers?

Yes. Your existing numbers move over free.

Can calls be transcribed?

Yes. Transcripts with an AI summary are emailed after calls. VoIP.ms charges $0.05 per minute for it.

Can staff answer office calls on their cell?

Yes. The app lets staff call and answer from the business number anywhere.

Ready to stop thinking about IT?

Call, email or chat. A real person in BC usually answers within 15 minutes.

Call (778) 826-0464 Live chat