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Co-managed IT · Vancouver & BC
Co-managed IT for companies with their own IT team. We back them up.
You already have an IT person or a small team. We give them the security operations, tools, help desk overflow and extra hands they cannot cover alone, without replacing anyone.
- $99Standard, per user/mo
- $150Complete, per user/mo
- $0Phone system setup
- $0Website at 10+ staff
Updated October 1, 2026 · Written by our BC engineering team (P.Eng & AScT-led)
18+ yearsBCIT & UBC engineering-led
P.Eng & AScTLicensed professionals
On-site visitsAnywhere in the Lower Mainland
$5M insuredFull liability coverage
WorkSafeBCCovered on every site
100% in CanadaClients in Canada & USA
Short answer
What is co-managed IT?
Co-managed IT is when an outside IT company works alongside your in-house IT staff instead of replacing them. Your team keeps ownership and the relationships; we add what they lack, typically 24/7 security monitoring, patching and device management tools, backups, after-hours coverage, help desk overflow and help with big projects.
What we add
The pieces a small IT team can't cover alone.
Pick the parts you need. Your team stays in charge.
Help desk overflow
We take the password resets and printer calls so your IT lead can work on projects.
Learn more →Patching & device tools
Patching, device management and reporting your team can use too.
Vacation & sick coverage
Someone who knows your environment when your IT person is away.
Compare
Co-managed vs. fully managed.
| Item | Co-managed IT | Fully managed IT |
|---|---|---|
| Who you call first | Your in-house IT person | Us |
| Who owns decisions | Your IT team, with our input | Us, with your sign-off |
| Best for | 20+ staff with an IT person or team | 2 to 100+ staff without in-house IT |
| Price | Quoted on the parts you need | $99 to $200 per user |
Is it a fit?
Signs co-managed IT is right for you.
Your IT person is the only one who knows the passwords. Projects keep slipping because tickets never stop. Security is something you know you should be doing more of. Nobody covers when they are on vacation. If that sounds familiar, co-managed IT protects your business and makes your IT person's job sustainable.
Quick message
IT problem, or need a price?
Tell us what's going on. A real person in BC replies, usually within 15 minutes during business hours.
Questions
Straight answers.
The questions Lower Mainland business owners ask us most.
Will co-managed IT replace our IT person?
No. We work alongside your IT staff. They stay in charge and we add the tools, security and extra hands.
How is co-managed IT priced?
We quote based on the parts you need. Tell us your team size and what you want covered and you get a clear monthly price the same day.
Can our IT team use your tools?
Yes. We can share access to patching, device management and reporting so everyone works from the same picture.
Do you cover when our IT person is away?
Yes. That is one of the most common reasons companies choose co-managed IT.
Ready to stop thinking about IT?
Call, email or chat. A real person in BC usually answers within 15 minutes.