Every Microsoft 365 or Google mailbox backed up nightly, off-site.
Backup & disaster recovery · Vancouver
Business backups that actually bring your files back.
Ransomware, a deleted folder, a dead or stolen laptop. Nightly off-site backups mean your email and files come back, and your business keeps running. Included in our Complete plan.
- $99Standard, per user/mo
- $150Complete, per user/mo
- $0Phone system setup
- $0Website at 10+ staff
Updated October 1, 2026 · Written by our BC engineering team (P.Eng & AScT-led)
18+ yearsBCIT & UBC engineering-led
P.Eng & AScTLicensed professionals
On-site visitsAnywhere in the Lower Mainland
$5M insuredFull liability coverage
WorkSafeBCCovered on every site
100% in CanadaClients in Canada & USA
Short answer
Does Microsoft 365 back up my files?
Not in the way most people think. Microsoft keeps your data available and recycle bins hold deleted items for a limited time, but it is not an independent backup. If files are deleted, overwritten or encrypted by ransomware and nobody notices in time, they can be gone. A separate, off-site backup of email and files is what lets you restore any day you choose.
What we back up
Email, files and laptops.
Included on the Complete plan ($150/user/month).
CompleteEmail
Complete
Shared files
OneDrive, SharePoint, Teams and Google Drive.
Complete
Laptops
Laptop backup, so a lost or dead laptop loses nothing.
Complete
Fast restores
Deleted, overwritten, locked or lost files come back.
When it matters
Three bad days, three quick recoveries.
Ransomware
Files are encrypted
Our security team isolates the device. We restore clean copies from before the attack.
Mistake
A folder is deleted
Someone deletes or overwrites a shared folder. We restore it as it was, from the date you choose.
Hardware
A laptop dies or is stolen
The device is wiped remotely, and the user's files come back on a new laptop.
Good practice
What a good backup looks like.
Off-site and separate. A copy kept outside your Microsoft 365 or Google account, so one compromised account cannot delete both.
Automatic and daily. Nobody should have to remember to run it.
Tested. A backup is only as good as the last time someone restored from it.
Paired with security. Backups bring data back; 24/7 detection limits how much you lose in the first place.
Quick message
IT problem, or need a price?
Tell us what's going on. A real person in BC replies, usually within 15 minutes during business hours.
Questions
Straight answers.
The questions Lower Mainland business owners ask us most.
Are backups included in every plan?
No. Backups are included on the Complete plan ($150/user/month) and the Compliance plan. The Standard plan ($99) does not include backups.
How often are backups taken?
Nightly, off-site, for email and files.
Can you back up laptops?
Yes. Laptop backup is included on Complete, so a lost or dead laptop loses nothing.
Can you recover from ransomware?
With off-site backups in place, we restore clean copies of your files from before the attack.
Ready to stop thinking about IT?
Call, email or chat. A real person in BC usually answers within 15 minutes.